Cookie Policy

Essential account and support cookies

Customer and staff sign-in, two-factor verification, secure forms and verified guest support access use essential cookies or server-side session records. These are needed to protect private account information and are separate from optional analytics or advertising choices. Clearing site cookies can sign you out or require you to open your private support link again.

Cookie choices on the live site

On WordPress, the cookie banner offers controls to accept, reject, or customize optional categories. Use the cookie preferences control to change your choice later. Site features such as chat may store an identifier so your conversation can continue. External services such as Stripe and Etsy manage cookies on their own sites.

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Optional Google Analytics

On the live website, Google Analytics 4 measures visits to public pages only after you accept analytics in the cookie preferences or choose “Accept all.” Choose “Reject all” to keep analytics off. Use the cookie preferences button to review or change your choice; the banner manages the consent expiry. Google Analytics may use cookies beginning with _ga to measure visits. We exclude customer, staff, support, checkout and private booking pages, and pages with query parameters. We do not send form contents or account details to Analytics. Advertising personalization is disabled. Google Privacy Policy.

Form spam checks

Public request and deposit forms use a short math question, temporary validation records and request limits to reduce automated spam. These checks are essential to form security and do not require optional analytics cookies.

What the preview stores

The standalone preview saves your cookie selection in local storage on your device. Both choices keep the preview usable. The preview does not set optional analytics or advertising cookies.

Change your choice

Open Cookie settings in the footer to update your selection. Clear this site’s data through your browser to remove the saved choice. See the Privacy Policy for more about this preview.