Privacy Policy

Customer accounts, support tickets and project files

Our customer workspace stores account details, support requests, project messages and documents or photos you upload. New support visitors receive an email verification link before they can access their private ticket. Existing customers sign in to access their own tickets and assigned projects. Staff access depends on assigned permissions. Internal staff notes are not shown to customers. Please keep passwords, API keys and payment-card details out of messages and uploads.

We also maintain internal income, expense and receipt records to operate the business. Workspace activity records include staff permission changes and actions on tickets, projects, uploads and financial entries. Notification emails contain access links rather than uploaded files or message contents. For privacy requests, contact support@leonascorner.net.

Support requests and chat

The private remote support form collects your name, email, and a description of your issue. You may also provide a business name, phone number, website, and address. WordPress emails the request to us so we can respond. If you use live chat, the chat service may collect your conversation and contact details. Please leave passwords and payment details out of support messages.

How we use and share information

We use order and support information to respond, provide services, maintain records, and address misuse. Our hosting, email, payment, and domain providers receive the information needed for their part of the service. A domain search sends the name you search for to the registrar. If you follow a link to Etsy or another service, that service handles activity on its own site.

We keep information as needed to provide services, resolve disputes, and meet recordkeeping obligations. For a privacy request, contact us through the site’s support chat and ask for a private reply.

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Information entered in the preview

The service request form asks for a name, email address, service category, and project description. In this preview, the form generates a text file in your browser. The form does not send the request to Leona’s Corner. Your browser and device manage the file if you download it.

Hosting orders

When online order submission is enabled, we receive your name, email, selected plan and billing term, and requested domain. We use these details to review your order and contact you about availability, pricing, and payment. If your order goes to card checkout, Stripe receives your email and order details and collects your card information on its checkout page.

Browser storage and outside sites

The site saves your cookie choice in browser storage. The preview code contains no analytics scripts, advertising trackers, or social embeds. External links open services with their own privacy policies. See the Cookie Policy for details.

Privacy choices

You can clear the saved preference through your browser’s site data controls or update it using Cookie settings in the footer. See the California Privacy & Consumer Notices page for state resources.